Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals and keep the lobby secure. This policy walks you through what we store, why we need it and how you control it.

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bed 71 How We Handle Your Account Information
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about what we collect, want to see your stored information or need to update your wallet details, our support team handles privacy requests through the same channels you use for account help. We aim to respond within two business days and walk you through the exact data we hold.

Live Chat Open the chat bubble in the bottom corner of any lobby page and ask for a data review or deletion request. Our agents verify your identity with your registered mobile number before sharing account details.
Email Support Send your privacy question or data request from the email address linked to your bed 71 account. Include your username and the specific information you want to review, correct or remove so we can process it quickly.
FAQ Account Bangladesh Check the privacy section in our FAQ for instant answers about data retention, cookie use and how we secure bKash, Nagad and Rocket transaction records before contacting support.
DATA SECURITY

How We Protect What You Share

Your wallet details, deposit amounts and withdrawal requests flow through encrypted connections. We store passwords as hashed tokens, never in plain text. Session cookies remember your login on the device you choose; you can clear them anytime from your browser settings to log out everywhere.

Encrypted Transfers

Every bKash, Nagad and Rocket transaction between your wallet app and our cashier uses SSL encryption so account numbers and PINs stay private. We do not see your wallet PIN; the payment processor handles that step.

Cookie Consent

We set session cookies to keep you logged in and analytics cookies to track which lobby sections get the most visits. You control which ones to allow from the banner that appears on your first visit.

Account Security

We send an OTP to your registered mobile number whenever you log in from a new device or request a withdrawal. That two-step check keeps your balance safe even if someone learns your password.

Data Retention

We keep your transaction history and account profile active as long as you use the lobby. After you close your account, we archive records for the period local financial regulations require, then delete personal identifiers.

Common Questions About Your Data

We collect your mobile number, full name, date of birth, wallet details for bKash, Nagad or Rocket, device identifiers and your IP address. That set lets us verify deposits, process withdrawals and secure your session.

Yes. Contact support through live chat or email from your registered address and ask for a data export. We send a file showing your profile details, deposit and withdrawal history, login timestamps and any documents you uploaded for verification.

We share transaction records only with bKash, Nagad, Rocket or the bank you chose to complete deposits and withdrawals. Game providers see your account balance to load the lobby but not your wallet account numbers or personal contact information.

We archive your transaction history and identity documents for the retention period Bangladesh financial regulations require, typically five years, then delete personal identifiers. You can request earlier deletion if local law permits it for your case.

We set session cookies to remember your login, preference cookies for language and currency settings, and analytics cookies to see which games players open most. You can disable analytics cookies from the consent banner; session cookies are required for the lobby to work.

Log in, open account settings and edit your registered mobile or wallet information. For security, we send an OTP to both your old and new number before saving the change, so only you can update withdrawal destinations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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